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Workshop Controller

Location
Plymouth, Devon
Job Type
Full-time
Salary
Salary: £24,000.00 to £28,000.00 /year

Workshop Controller

Plymouth based Dealership looking for Workshop Controller to build a strong team that efficiently and consistently delivers our customer satisfaction goals & workshop targets.

Responsibilities include:

  • Maintaining high levels of customer satisfaction by work closely with the front of house team implementing Manufacturer quality check system, resolving customer queries, and providing all necessary information and advice.
  • Supervising and motivating our team of Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance.
  • Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations
  • Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas

You will have:

  • Prior experience as a senior technician or workshop controller is preferred
  • Ability to work calmly under pressure and manage a workshop
  • A well-developed management and leadership skills
  • Knowledge of automotive technology, a good understanding of repair times and manufacturers warranty systems. If gained at a franchised retailer this would be beneficial
  • The ability to exceed targets and deadlines.
  • A full, valid UK driving license
  • Computer literate including basic Microsoft Office

Hours - 08.00 – 17.30 Monday – Friday and Saturday mornings on a rota basis

22 days holiday + Bank Holiday

Salary: £24,000 to £26500 plus performance related bonus.

Current openings

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