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Front Desk Sales and Operations

New York, NY

EVF Performance is the home of CrossFit Columbus Circle and CrossFit Upper East Side, offering CrossFit and sports conditioning programs for adults, kids and corporate groups. Founded by acclaimed New York City fitness coach Eric Von Frohlich, the EVF Performance family of companies includes EVF Performance, CrossFit Upper East Side, and CrossFit Columbus Circle.

Sister company Row House — founded by Frohlich and his wife, Debra — is a booming boutique fitness studio offering indoor rowing-based group workouts.

We are actively looking for great people to join our growing team. This is an exciting opportunity for the right person to get in on the ground floor with our team and get to know the business at Upper East Side and/or Upper West Side locations.

Everything we do is based on a few simple beliefs: Health is a lifelong journey; fitness creates greater opportunity. Everyone starts somewhere — action dispels fear. Through training, we learn perseverance, dedication, courage and sacrifice. Intensity is necessary for results. Fitness programs need to be measurable, observable and repeatable.

Our goal is to help clients look better, feel better and perform better every day. And our mission is simple: the fitter we are, the better we can live.

Job Responsibilities:

Present membership options and prices to prospective members

Effectively close sales on memberships and class packages to new and existing clients

Deliver exceptional customer service, creating the best possible experience for every EVF Performance athlete

Work with members and potential clients in person, over the phone and through email

Assist the studio management in completing daily tasks, checklists, duties, retail inventory management and projects

Work quickly and efficiently to ensure studio is clean and welcoming

Provide all potential members and guests with an enthusiastic and informative facility presentation based on individual needs

Act as a resource for any questions and/or inquiries regarding classes

Assist Studio Management with training of new front desk staff

Maintain the fun, friendly, team-oriented EVF Performance culture

Always smiling and making sure every customer has a great experience!

Job Requirements:

Previous experience in the fitness industry required; strong sales skills highly preferred

Experience using Mindbody required

Must be a TEAM player with the ability to work well with customers, teammates, and studio management

Must be personable with excellent communication and customer service skills

Flexible to work day, evening and/or weekend hours as needed

Must be extremely organized and detail oriented

Must be proactive in accomplishing necessary tasks and projects

Must be able to work quickly and efficiently in a fast-paced studio environment

Must possess strong problem solving skills

Must be friendly and willing to go above and beyond to help a customer or teammate

Passion for having fun daily and making every customer excited to get on that rower!

Please send schedule availability and cover letter as well as resume when applying for this role.

Current openings

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