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Customer Service Representative

Location
Fresno, CA
Job Type
Full-time

Great opportunity to work in the HVAC distribution business as a Customer Service / Order Desk Representative in a positive, teamwork environment with an established company of 57 years with 26 locations throughout the western United States. We are looking for Customer Service Representatives at our Fresno Branch.

In the role of a HVAC CSR, you will be responsible for:

  • Writing sales orders, job & price quotes, and special orders
  • Partner with our customers to address their project needs
  • Manage backorders, open/pending orders
  • Showroom product management / merchandising

This is not a call center position. Our Customer Service Representatives interact primarily face-to-face with our customers and vendors along with addressing inquiries over the phone. This is an order desk position working with our customer service team on the order service counter.

The successful candidate will be working with a customer-focused approach, enjoy working in a fast paced environment, and demonstration excellent communication and professionalism at all times. Candidates that will be considered must have:

  • Associates Degree Preferred
  • Minimum 3 years customer service experience preferred
  • Excellent and creative problem solving skills to help customers find solutions
  • Some knowledge of HVAC equipment/part/controls preferred
  • Proficient with use of tablets, computers, Microsoft Office
  • Willing to learn our computer system for order writing and inventory inquiry

All candidates must pass background check, pre-employment physical and drug screening.

Geary Pacific is a drug free workplace.

A little bit about us....... Geary Pacific Corporation, based in Anaheim and established in 1961, is a heating, air conditioning, and ventilation distributor. Our corporate culture is focused on maintaining a positive work environment while providing our customers with the utmost professional and knowledgeable service. We are the partner our customers deserve. Learn more about us at www.gearypacific.com

Current openings

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