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Dispatcher

Location
Edison, NJ 08817
Job Type
Full-time

Harrington Limo located in Edison, NJ is looking for a highly motivated Dispatcher (experience preferred but not required) .

During your shift, you will be responsible for completing a multitude of tasks that will be vital to the success of your shift and the following shift. You will also be required to act as a “Global Reservation Agent” during hours where the call center is either closed or busy assisting other clients.

Responsibilities (to include but not limited to):

  • Assistant to Lead Dispatch
  • Ensure smooth running of daily dispatch activity
  • Provide chauffeurs with full support as they need it
  • Liaison between the chauffeur and client
  • Track movement and whereabouts of vehicles/chauffeurs
  • Communicate and update ride statuses on outsourced rides ( dispatched, confirmed, on location, passenger on board, and drop time)
  • Quality control of reservations for next day (errors, stops, services, additional passengers, special instructions important to chauffeur/dispatch/client, etc.)
  • Meet and exceed personal/team targets
  • Other duties as assigned by your direct report

Qualifications:

  • Strong phone and verbal communication skills
  • Active listening skills
  • Sound judgment and critical thinking
  • Ability to multi-task, set priorities and manage time effectively
  • Map reading and understanding skills
  • Strong leadership skills

Hiring shifts are AM, PM and Overnight.

Current openings

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