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Financial Aid Advisor

Location
Honolulu, HI
Job Type
Full-time

Reporting to a Financial Aid Director, the Financial Aid Advisor works closely with members of the Financial Aid Leadership Team (Director, Assistant Director, Managers, etc.) as well as a wide variety of other such as Admissions Education, and Student Services staff to deliver a full range of financial aid services and counseling to HMC’s students and their families. The Financial Aid Advisor will be an experienced customer service professional who participates in all aspects of financial aid administration, counseling, and support. The Financial Aid Advisor will provide support to Hawaii Medical College, students, families, and the HMC community. The Financial Aid Advisor will provide strong leadership and excellent customer service to the HMC community and will have responsibilities including, but not limited to: need analysis, verification, packaging financial aid funds from federal, institutional, state, and other sources, counseling/advising students, running reports, applying rules/regulations, public speaking, and fostering a culture of quality and excellence.

ESSENTIAL FUNCTIONS OF THE JOB

Work closely with other student services and admissions to provide complete and accurate financial aid information and excellent service to students. Provide support to students, parents, or college personnel regarding detailed financial aid issues above and beyond routine information and processes. Keep abreast of federal and state regulations related to financial aid and monitor compliance with those requirements. Review and authorize financial aid awards. Maintains up-to-date, expert-level knowledge of applicable policies, procedures, regulations, rules, statutes and laws. Assist and provides students, parents, and other interested parties regarding the types of financial aid programs available, program requirements and responsibilities, and application procedures. Provides strong leadership and excellent customer service to the HMC community including, but not limited to: need analysis, verification, packaging financial aid funds from federal, institutional, state, and other sources, counseling/advising students, running reports, applying rules/regulations, public speaking, and fostering a culture of quality and excellence.

MINIMUM QUALIFICATIONS

Entry-Level: 1-2 years work experience, or any equivalent combination of education or experience from which comparable knowledge, skills, and abilities have been achieved. Strong cross-cultural interpersonal and writing skills are necessary, including public speaking skills and ability to represent the college in a positive way to diverse populations.

PREFERRED QUALIFICATIONS

Associate's degree in relevant discipline, 1- 2 year experience working in a community college setting, serving a diverse, non-traditional student population, or similar setting preferred.

Current openings

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