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Customer Success Specialist

Job Type
Salary: $45,000.00 to $55,000.00 /year

You feel it. The market is changing. This is your opportunity to get in front of it.

Home Bay provides a compelling opportunity for agents to be part of a team who are smart, ambitious, go-getters changing the face of real estate. With 97% customer satisfaction, advanced technology providing efficiency and significant savings for consumers, it’s a powerful combination for success.

We are extremely selective with our hiring. We provide a high volume of new clients daily with support staff and technology to optimize your efficiency helping sellers and closing deals.

What We’re Looking For

- A strong advisor, provide home selling guidance, answering questions, and articulating a crystal-clear value proposition.

- A quota-carrying service-oriented performer who can handle customer inquiries - friendly and otherwise - and leave the customer smiling at the end of the conversation.

- A consultative and expedient service approach with timely response and follow-up.

Who You Are

Fired up: You come to work every day ready to go.

Start-up Blood: You want to build, not sustain - even though building requires more effort and at times personal sacrifice.

Driven by deals: You’re motivated by closing transactions and do what it takes to be the a top performer on the team.

Persuasive: You are a good listener, articulate and clearly communicate via phone, email, text, video chat, and more!

Ethos: You are hard-working to the extreme, take a team approach and do the right thing.

Winner: You do what it takes to win, are driven by results and excel in fast paced performance-based environment.

Minimum Requirements

  • 2+ years experience interacting with buyers and sellers as an agent or broker
  • Comprehensive understanding of real estate transactions
  • Ability to maintain a high level of productivity and work effectively under the pressure of time
  • Ability to speak and write professionally
  • An active real estate license
  • Bachelor's degree
  • Intimate & Professional Knowledge of All C.A.R. Forms, Zipforms, Docusign, and completing a real estate transaction 100% digitally.

Working at HomeBay

Meaningful Work : Home Bay helps consumers sell and buy homes in a whole new way. We are blazing new trails with our disruptive technology that will define the future of real estate. We have already transacted a quarter billion in home sales saving customers over $6M in real estate commissions among 550 home sellers.

Good People : Life at Home Bay centers around our core values: Trust, Growth, Innovation, Customer Success and Transparency. These values make us uniquely HomeBay.

Unparalleled Rewards : Home Bayers enjoy great pay and perks, but also value the opportunity to learn from some of the most passionate and driven people in the industry.

If you’re a confident, goal-oriented, top-performer eager to be a part of revolutionizing real estate, we should talk.

Current openings

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