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Sales Coordinator

Saranac Lake, NY
Job Type
Salary: $14.42 /hour

Purpose: To support the sales, marketing and operating teams in driving top line revenues, bottom line results and exceptionally satisfied guests.

Scope: Responsibilities will vary according to the hotels needs and include but are not limited to the following:

  • Log incoming inquiries and maintain organized account sales files
  • Handle all room blocks from booking through departure
  • Execute the Operations aspect of business booked, generating proposals, writing contracts, customer correspondence and group resumes
  • Review all BEO's; and compile and distribute BEO packets
  • Find avenues of additional revenue streams and, along with the DOS, develop them into sellable formats
  • Create, organize, and facilitate guest engagement activities
  • Provide support to the Hotel's social media and review sites

Reports to: Director of Sales

Direct reports: None

Minimum Requirements:

  • The ability to perform each task and duty in a satisfactory and timely manner.
  • Possess the qualifications; and provide backup references of sales success in a Full Service Hotel or provide backup references of success in comparable work experiences.
  • Must have a verifiable record of strong community active involvement
  • Thorough knowledge of the Saranac Lake/Lake Placid Market, its critical market drivers, assets and challenges.


  • Requirements include a minimum of 2 consecutive years in an administrative or sales position in a Full-Service Hotel or comparable experience applicable to hotel sales.

Language Skills:

  • Ability to read, analyze and interpret general business, technical procedures, company journals and government regulations.
  • Ability to write reports and procedural manuals. Effectively deliver all required information to managers and coworkers.

Computer Skills:

  • Typing skills and working knowledge of Word, Excel and Outlook
  • Working knowledge and use of a Hotel PMS and Delphi. FDC
  • Working knowledge and use of social media platforms and review sites including but not limited to (Facebook, Instagram, Pintrest, Trip Advisor, Yelp).

Physical Demands:

  • The employee will be required to stand, walk, sit, reach with hands and arms, kneel and crouch. The employee must occasionally lift or move up to 25 pounds

Current openings

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