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Automotive Sales BDC Representative- Jim Ellis Audi Marietta

Location
Marietta, GA
Job Type
Full-time

As a family owned and operated business, the Jim Ellis Automotive Group has been proudly serving the metro Atlanta area for more than 46 years. When we opened the doors of our first dealership back in 1971, our primary mission was to change the car buying experience. We adopted a simple selling philosophy - strive to treat every customer as if they were our own family member. With that goal in mind, we've been able to consistently create great car buying experiences that exceed our customers' expectations. As a result, the Jim Ellis Automotive Group has earned the prestigious Consumers' Choice Award for business excellence (voted on by consumers) for 13 consecutive years!

Sales Business Development Representative / Call Center Representative Job Purpose : Serve customers by determining requirements; answering inquiries; setting appointments; fulfilling requests; maintaining database.

Sales Business Development Representative / Call Center Representative Job Duties:

  • Respond promptly to customer inquiries set appointments for sales professionals.
  • Answer inquiries by clarifying desired information; researching, locating, and providing information.
  • Fulfills requests by clarifying desired information; forwarding requests.
  • Explain vehicle features and options.
  • Maintains call center database by entering information.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking.

Benefits:

  • Medical, dental and vision insurance offered
  • Free basic life insurance
  • 401(k) plan with company % match
  • Paid time off
  • Career growth opportunities
  • Closed on Sundays

We are an Equal Opportunity Employer. All applicants must submit to and pass pre-employment testing to include background check, drug screen and MVR.

Current openings

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