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Automotive Sales Business Development/Call Center- Jim Ellis Hyundai

Location
Atlanta, GA
Job Type
Full-time

Sales BDC/ Call Center Representative

IMMEDIATE OPENING!!!

Sales BDC/ Call Center Representative Job Purpose : Serve customers by determining requirements; answering inquiries; setting appointments; fulfilling requests; maintaining database.

Sales BDC/ Call Center Representative Job Duties:

  • Respond promptly to customer inquiries set appointments for sales professionals.
  • Answer inquiries by clarifying desired information; researching, locating, and providing information.
  • Fulfills requests by clarifying desired information; forwarding requests.
  • Explain vehicle features and options.
  • Maintains call center database by entering information.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking, Speaks Korean is a plus.

Compensation :

Hourly + Commission.

Physical Requirements

  • Surroundings spend time indoors in air-conditioned areas.
  • Sitting on a regular basis
  • Standing on a regular basis
  • Walking on a regular basis
  • Bending, twisting and/or stooping on a regular basis
  • Kneeling and/or Squatting on a regular basis
  • Lifting over 50 lbs infrequently
  • Reaching and/or lifting overhead on a regular basis
  • Climbing stairs
  • Repetitive hand/finger movement on a regular basis
  • Grasping/grabbing with hands on a regular basis
  • Pushing and Pulling on a regular basis

Benefits

  • Medical, dental and vision insurance offered
  • Free basic life insurance
  • 401(k) plan with company % match
  • Paid time off
  • Career growth opportunities
  • Closed on Sundays

*We are an Equal Opportunity Employer. All applicants must submit to and pass pre-employment testing to include background check, MVR and drug screen.

Current openings

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