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Lifeguard Supervisor - Full Time

Location
Mount Pleasant, MI
Job Type
Full-time

Lifeguard Supervisor – Soaring Eagle Waterpark & Hotel

Position Summary:

The Lifeguard Supervisor position is responsible for direct supervision of Head Lifeguards and Lifeguards in addition to administrative duties and is responsible for monitoring the entire water park while responding appropriately to all water or medical situations in accordance with the SEWPH emergency action plan procedures. Although the Soaring Eagle Water Park & Hotel is an enterprise of the Saginaw Chippewa Indian Tribe of Michigan, it operates under the Migizi Economic Development Company Policies and Procedures.

Essential Job Duties and Responsibilities:

• Provides outstanding guest and Team Member service while performing assigned duties, interpreting and conveying information throughout the waterpark property.

• Monitors, coaches and disciplines, all head lifeguards and lifeguards during daily operations.

• Ensure adequate lifeguard coverage for each attraction in the waterpark.

• Ensures the safety of all guests and team members within the waterpark.

• Responds to emergencies as a supervisory responder able to communicate with security, EMS, and tribal fire as needed.

• Responsible for responding to emergencies outside of the water park as needed by other departments including but not limited to hotel rooms, front desk areas, hotel pool, restaurant, hallways and pathways, and parking lot.

• Must be able to deal with change and remain flexible enough to adapt and sensibly respond to situations at hand.

• Must be able to effectively listen to and resolve guest situations that cannot be handled by head lifeguards and lifeguards.

• Must have the ability to read and interpret documents such as schedules, availability sheets, inventory logs, safety rules, operating instruction, and procedure manuals.

• Ensure that all water rides are operating properly and that any unsafe conditions are reported to the SEWPH Facilities staff and Aquatics Manager or General Manager.

• Comply with Red Cross Aquatics Programs and Soaring Eagle Waterpark standards.

• Lead pre-shift, weekly, and monthly meetings.

• Assisting Training Supervisor with in-service.

• Completes shift reports and sends to Training Supervisor, Aquatics Manager, Associate General Manager, and General Manager for each shift.

• Assist with Writing and reviewing SOPs in the waterpark.

• Assist the Aquatics Manager in completing lifeguard timecard approval, and address scheduling issues.

• Completes inventory of all waterpark equipment and reports findings and discrepancies to Aquatic Manager as assigned.

• Maintains departmental filing system as assigned.

• Evaluates Lifeguards annually.

• Maintains a clean and safe waterpark all seating areas, walkways, storage areas, and offices.

• Responsible for maintaining radio communication with head lifeguard, as well as, other departments.

• Set up and run all VST testing for lifeguards.

• Assist guests with tubes, lifejackets, ADA chair, lockers, and other guest needs.

• Measures guest for height and safety requirements.

• Maintains a high degree of confidentiality in performing all aspects of assigned responsibilities.

• Performs well-being checks on water safety staff.

• Ensures medical and rescue equipment is in its proper location and backboards are functioning properly.

• Supervise water ride testing.

• Supervise flow rider lessons either before or after park is closed.

• Ability to handle sensitive and/or stressful situations or information with tact, discretion and significant awareness of confidentiality.

• Must be available to work weekdays, weekends, evenings, and holidays.

• Performs other duties as assigned.

Essential Physical Requirements:

• Must be able to stand or sit for long periods of time in excess of 10 hours.

• Must be able to walk up and down stairs.

• Must be able to walk or stand for at least 100% of assigned shift.

• Must be able to use hand signals and blow a whistle.

• Must be able to use communication technology.

• Must be able to lift and maneuver at least fifty (50) pounds on land and (300+) in water.

• Bending, kneeling, stooping, pushing and pulling required throughout shift.

• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Must be able to verbally communicate.

Work Environment/Safety Hazards:

Must be able to work in an indoor environment with wet conditions and extreme heat and humidity. Exposure to water chemicals and blood-borne spills caused by illnesses or injuries.

Minimum Qualifications:

Required:

• 18 years of age.

• Ability to pass Red Cross Swim Test: swim 300 yards, timed brick retrieval from the bottom of water 8ft deep, and tread water for 2 minutes without using hands.

• Associate’s degree or equivalent years of experience.

• One (1) to three (3) years lifeguard experience.

• Obtain and maintain lifeguarding, CPR/AED, Administering Oxygen, Blood borne pathogen, and Lifeguard management certification through Red Cross.

• Maintain current license and pass required training to remain in position.

• Pre-employment background check, drug screen, and TB test.

Preferred:

Employee Print:

Employee Signature:

• Native American.

Current openings

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