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Meetings & Events Representative

Location
Saint Paul, MN
Job Type
Full-time

Requisition# 2018-13

Do you have customer service and sales experiences? Want a rewarding career that empowers you to think outside the box to truly help others? Do you thrive in challenging environments? This is the role for you!

Position Summary:Responsible for increasing agency revenue through the sale of event and meeting space at the Wellstone Center campus. Ensure customer satisfaction for external rental events from initial contact through post-event communication. Schedules activities, equipment and support to insure efficient operation of rental events.

Accountabilities:

  • Ensures the needs and requirements of external and internal customers are met with a high level of customer satisfaction.
  • Utilizes systems for tracking the room rentals in process, completed rentals, collections and data reporting to improve return business.
  • Ensure requested details (set-up, beverage service, technology and equipment) are ordered and in place to meet the rental clients’ needs.
  • Ensure agency income through receipt and processing of room rental payments in a timely and accurate manner.
  • Collaborates with the communication team to objectively update and promote unique brand messaging and marketing materials for the Wellstone Center facility rentals.

Qualifications:

  • Bilingual in English and Spanish, Hmong, Karen or another African language
  • Ability to work in a fast-paced, high-energy environment.
  • Ability to work and communicate effectively with people of diverse ethnic, economic, racial and cultural backgrounds.
  • Two years of customer service, sales or retail experience preferred
  • Computer experience and skills in Microsoft Word, Excel, and Outlook.
  • Ability to pass a criminal background check
  • Associates degree preferred

Current openings

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