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Tour Guide

Location
Gloucester, MA 01930
Job Type
Part-time

Plug In Cape Ann Tours is the only land based sightseeing tour company in Gloucester. Less than one year old, we aim to help people enjoy their time on Cape Ann. We need motivated, responsible, friendly characters with GREAT personality, willing to offer amazing customer service, and looking to meet people from all over the world, making new friends and sharing our fun. As a tour guide your main goal will be to ensure that travelers enjoy a safe, hassle-free and incredible tour experience. We will provide you with all the tools you need to become a great and confident tour guide.

Minimum Qualifications:

  • Lived in, vacationed or spent significant time in Gloucester, Rockport, Essex, OR Manchester-By-the-Sea.
  • Online Computer skills and smartphone usage a MUST
  • Must have a VALID Massachusetts Class D Driver's license (Class C would be a bonus) AND PROOF of a clean driving record
  • Daytime hours, including weekends and holidays, and occasional nights.
  • Clear and robust communication skills, theater experience helpful.
  • An aptitude for problem solving and multi-tasking
  • Ability to organize yourself and others
  • Leadership capability
  • Improvisational skills
  • Great personality
  • Honest, respectful, responsible and dependable
  • English speaking a MUST, Bilingual is a PLUS
  • Should own a smartphone

Responsibilities:

  • Able to memorize stories, facts and places
  • Have knowledge of all services offered
  • Represent our company at events, affiliates, partners and influencing businesses
  • Ensure compliance of tour/road regulations
  • Provide exceptional customer service
  • Contribute to and update online presence including social sites like Trip Advisor, Facebook, and Instagram
  • Track accurate work hours
  • Part-Time positions available May to November

Hourly Pay plus gratuity

Current openings

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