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Claims Specialist / Entry Level

La Crescenta, CA
Job Type

Job Summary

Claims Specialist/Entry Level

If you are looking for a casual yet professional work environment, you should consider Pro General Claims Administrators, Inc. Pro General is a Managing General Insurance Agency that focuses on auto insurance policies and is located in La Crescenta, CA. PLEASE DO NOT APPLY IF YOU DO NOT LIVE WITHIN 15 MILES. We are looking for a highly motivated and energetic team player capable of assisting with claims for our private passenger auto programs in California and Florida. This individual will be responsible for the entire claims process including handing the first notice of loss, taking statements, investigating coverage, acquiring documentation, drafting claims letters, corresponding with clinics and attorneys and recommending settlements to management. Training provided!


  • Create and deliver Reservation of Rights (ROR), disclosure and Explanation of Benefits (EOB) letters and other correspondence
  • Calculate medical bills for the submission of EOBs
  • Create and submit PIP logs
  • Print and mail letters for Adjusters and Processors
  • Ensure service levels within the team and department are met or exceeded on a daily basis
  • Perform other office management and administrative tasks as needed


  • Excellent communication (oral/written) and interpersonal skills
  • Ability to multi-task with frequent interruptions
  • Ability to work under tight deadlines in a fast paced environment
  • Keen attention to detail and follow through
  • Excellent work ethic, attendance and timeliness A MUST
  • Basic computer skills (data entry, word processing) required
  • Desired to learn more about the insurance industry
  • Spanish speaking preferred


Sick, vacation and paid holidays included as well as medical, dental, vision and 401k benefits.

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