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Relationship Manager

Auckland CBD, Auckland
Job Type
Salary: $90,000.00 to $100,000.00 /year

The Company:

Our client, has been New Zealand's leading Employee Assistance Program provider delivering employee support solutions to over 1400 New Zealand businesses, providing services to a wide-range of private and public sector organisations.

A rare opportunity has now become available for a Relationship Manager to join their team, working in their head office based in Auckland CBD.

The Role:

  • Managing accounts, maintaining a long term relationship with accounts and maximising opportunities within them.
  • Contribute to the organisations ability to remain at the forefront of its core business (the delivery of EAP Programmes).
  • Key interface between the customer and all relevant divisions.
  • Writing business plans for all current and opportunity tender business.
  • Focusing on growing and developing existing customers, together with generating new business.
  • Play an integral role in new business development and hold responsibility for the effective on-boarding of new customers.
  • Research and develop new business opportunities within the Region and see that these developments are promoted (where practical) nationally.
  • Increase the market share through developing new business services.
  • To ensure that the products and services provided to clients are well implemented, profitable, and at a minimum, meet the agreed and specified quality assurance standards.
  • To develop and maintain effective client relationships through personal representation and by utilising key negotiation and marketing skills.
  • To utilise the national database system to develop, and have our professional contractors deliver, training programmes and workshops.
  • To work with directors to establish budgets and performance targets.
  • To achieve performance targets assigned.
  • To provide accurate and timely management reporting.
  • To provide a service that meets client requirements in terms of implementation and management of human resources consultancy services.
  • To complete other tasks as directed by the Managing Director from time to time

The Candidate:

  • Strong account management and relationship building skills
  • Experience of managing major accounts at a corporate office level
  • Highly self-motivated
  • Have a high standard of honesty and integrity with a warm and friendly personality
  • Have empathy for people
  • Have the ability to keep confidence and to apply a non-judgmental approach
  • Excellent health and excellent standard of personal presentation suitable for a Corporate environment
  • Clean and current driver's license

The Rewards:

For the successful candidate an attractive salary will be on offer as well as a fully maintained company vehicle. Salary range will be negotiable upon your skills and experience.

Please note: Some work and travel may be required away from the Northern region from time to time.

This is a full time role and is for immediate start.

Current openings

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