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Splash Universe careers

Front Desk Agent

Dundee, MI
Job Type

Focus Hospitality is seeking friendly, sales oriented individuals to join our Front Desk Team!

We focus on profitable hotel operations with unparalleled customer service. Each of our hotels is individually assessed and operated to provide efficiency across departments.

Our hotels are monitored and operated under strict operational analytics to ensure maximum profitability. Through our comprehensive on-boarding process, we build teams with knowledge, skills and behaviors critical to delivering operational excellence. We support that delivery with the use of comprehensive internal audit inspections and risk-reducing programs

Front Desk Agents are responsible for the general operation of the Hotel. Daily duties include, creating and modifying reservations, guest check in and check out procedures, cash handling, ensuring safety and security policies are followed, creating a positive guest experience which exceeds expectation, conducting property tours, and assisting guests with concierge services.

This position requires weekends, some Holidays and evenings.

Current openings

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